When scheduling a ride, please advise the scheduler if you will be traveling with a personal care attendant, companion, or need extra space for a mobility aid.
Drivers will provide physical assistance to riders entering and exiting the vans and will secure all wheelchairs within the vehicle.
Columbia Transit has established a "three bag rule" limiting the number of bags a passenger can transport with them. Bags cannot exceed 25 lbs., nor contain hazardous materials. Drivers will help load and unload up to three bags or packages for riders and will place them curbside. If assistance is needed beyond these points, it is the responsibility of the rider to make proper arrangements.
Persons who can not travel independently should be accompanied by a personal care attendant. If the client intends to have a PCA accompany them, they should inform the scheduler when the ride is booked. A certified PCA may travel with the client, free. The client may also have a companion accompany them on a space available basis and will be charged $2 per ride. That is, additional companions will not displace other disabled patrons.
Eligible riders may travel with service trained animals to assist them. Persons with respirators, portable oxygen or other life support equipment will not be refused service.
Columbia Para-Transit restricts wheelchair dimensions to a maximum 32" width, 48" length, 56" height, and a 600 lb. combined weight (chair, the patron and accouterments).
To schedule a ride, call 573-874-7290 or send an email to PTScheduling@GoColumbiaMo.com (This internet address will go directly to the Para-Transit scheduling desk for process. Columbia Transit’s internet based scheduling is designed to provide our clients the ability to request rides, and conduct other business with Para-Transit via the internet. However due to Internet Security Systems and other situations out of our control, your email may not get through. If you have requested a ride and a scheduler has not confirmed your request within one hour during our regular business hours, please call 874-7290.)
To speak to a Para-Transit Supervisor, call 874-7282.