Chapter 27 UTILITIES*
Section 27-98 Defective or nonregistering meters.
(a) When it is determined by the department that a meter is defective from any
including improper connection or misapplication, and the percentage of error cannot be
determined, or when a meter fails to register the electric energy consumed, the customer's bill
shall be adjusted on the basis of an estimate made by the director.
(b) Billing estimates for electricity shall be based on a like period of time
during the previous
year, with allowance being made for any increase or decrease in electric appliances or other
energy consuming devices.
(c) Adjustments to customer's bills, on the basis of
estimates, shall be made only for the
billing period during which the defective meter was discovered, except that, if it is possible to
establish, beyond any reasonable doubt, that the meter was defective during prior billing periods,
adjustments on the basis of estimates shall also be made for such other billing periods
exceed six (6) months for residential customers
(Code 1964, § 15.459; Ord. No. 19550, § 2, 6-4-07)
(Ord. 19550, Amended, 06/04/2007, Prior Text)